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Console Guide

How-to guides for working in the Anychat console — from connecting messaging channels to day-to-day lead management. The day-to-day guides assume no technical background.

Setting up your agent:

  • Channels — connect your agent to RCS, WhatsApp, Apple Messages, SMS, and more; managed vs. bring-your-own-account, and what to expect during provisioning.
  • People & Intake — the fields your agent tracks about each person, importing contacts from a spreadsheet, and how product interest maps to your catalog.
  • Scheduling Calls — let the agent book calls with your representatives: availability, notifications, reminders, and Google Calendar.

Day to day:

  • Reaching Out to People — add a lead, send the agent's opening message, follow the conversation, and get notified when a call is booked. Written for non-technical operators.