Anychat documentation¶
Anychat is the agent framework for business messaging. Build an agent that converses with your customers on the rich messaging channels they already use, RCS, Apple Messages for Business, and WhatsApp, with cards, carousels, suggested replies, and verified-brand experiences. When a rich channel is not available, Anychat falls back to SMS, so the conversation still gets through. Agents answer on every connected channel, and start conversations on RCS today. See Choose a channel.
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Start here
What Anychat is, how the pieces fit, and a working agent you can talk to in about fifteen minutes.
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Learn the model
What an agent is made of, how it reaches people, and what happens on a single turn.
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Do the work
Task guides for the console: write behavior, add knowledge, connect channels, run outreach, and test before you launch.
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Build on the API
Mint a key, make your first call, and send rich messages on any channel from your own systems.
How the pieces fit¶
An agent is the unit you build and operate. You write its Behavior, give it Knowledge, switch on the Capabilities it needs, and connect the Channels it speaks on.
You configure all of it in the console and manage the People it talks to. Before anyone real sees it, you talk to the agent yourself in the emulator and pin its behavior down with Tests. Everything the console does is available through the Agent API.
Recent changes are in What's new.